Privacy Policy
Last updated: October 30, 2025
This Privacy Policy explains how Switch Dispatcher (https://switchdispatcher.com) and Swift Dispatcher (https://swiftdispatcher.co) collect, use, and protect your personal information. By using our websites or services, you agree to this policy.
1. Information We Collect
We collect the following types of information:
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Personal Information: Name, phone number, email, and business details provided when registering or communicating with us.
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Service Data: Information related to dispatch operations, such as load details, routes, and scheduling.
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Device and Log Data: Browser type, IP address, and usage details for website analytics and security.
2. How We Use Your Information
We use your information to:
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Provide and manage dispatching services
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Communicate with you about updates, scheduling, or account activity
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Improve service quality and website functionality
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Comply with legal or regulatory obligations
We do not sell or share your personal or mobile data with third parties for marketing or promotional purposes.
3. Messaging Privacy
When you opt in to receive text messages, we collect your mobile number and message interaction data solely to provide service updates and notifications.
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Message frequency may vary.
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Message and data rates may apply.
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You can opt out at any time by replying STOP or emailing contact@switchdispatcher.com or contact@swiftdispatcher.co.
No mobile information will be shared with any third parties/affiliates for marketing or promotional purposes. All opt-in data and consent records are kept private and secure.
4. Data Security
We use industry-standard safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain secure systems, no online platform can guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to provide our services or comply with legal obligations.
6. Your Rights
You may:
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Request access to the personal data we hold about you
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Ask for corrections or deletion of your data
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Withdraw consent for communications at any time
To make a request, contact us using the emails below.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our websites with the updated date.
8. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
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Switch Dispatcher: contact@switchdispatcher.com
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Swift Dispatcher: contact@swiftdispatcher.co